AI Fluency for Small Businesses

At Anthropic, we believe that empowering people with AI, and ensuring that AI makes safe contributions to society, requires engaging with a wide range of human perspectives and experiences. Small businesses are uniquely positioned to leverage AI to advance their mission—but only if they can approach it intentionally, with resilience and clear purpose. This course helps small business staff—whether in customer interactions, back-office management, supply chain operations, or leadership—build practical AI collaboration skills through the 4D Framework (Delegation, Description, Discernment, and Di