Why Cost Per Million Tokens Is A Useless KPI?

A year ago, Palo Alto Networks built dashboards to track AI spend. Today those dashboards are useless, and the team that built them thinks that's the whole story. Recorded at FinOps X in San Diego, this conversation brings together Abhinav Lad, who leads cloud and AI finance at Palo Alto Networks, and Kuntal Patel, who runs the cloud engineering function behind it. They explain what happened when agents entered the picture, and AI stopped behaving like a service anyone could forecast. The short version: consumption went from linear to exponential almost overnight. Agents are goal-oriented rath