"These Tools Help Me Be Great Even When I'm Just a Human"

The agentic logic was the easy part. Getting it to write like a human was what nearly broke it. In this clip, Wade Foster, CEO and co-founder of Zapier, tells what actually took the time when he built his own CRM agent. The workflows, the triggers, the logic underneath all came together quickly. Bending the agent into writing something that sounded like a person was the genuinely hard part, and he's blunt that models are still not very good at it. Then he explains why he bothered. Everyone in a product job has a list of things they want to do more of. Spend more time with customers. Write bett