The AI question every team should ask

Microsoft CVP of Workforce Transformation Katy George on how to spot where AI actually adds value in a workflow—and why measuring ROI gets harder the deeper you go. The most valuable AI opportunities aren't always the easiest to measure. Katy George explains why teams should first understand their workflows, identify where AI can create value, and recognize that ROI often becomes harder to quantify the deeper AI is embedded into the way work gets done.