AI Governance: Why Human Oversight & Accountability Matter | Chandni Nanda, UnitedHealth Group

How do we balance AI’s efficiency with human judgment, empathy, and accountability? Recorded live at the Universal AI Awards in New Delhi, Sanjay Puri speaks with Chandni Nanda, Associate Director – Lead AI/ML at UnitedHealth Group, about responsible AI, AI governance, human oversight, accountability, security, and deploying AI at scale. The conversation explores why trustworthy AI requires more than algorithms — and why continuous testing, clear governance, human oversight, and shared accountability must be built into the entire AI lifecycle.