Salesforce's New AI Fees Could Change Enterprise Software

Salesforce customers could soon face new fees for using AI agents like Anthropic's Claude to access their own data. The Information's Laura Bratton, author of the Applied AI newsletter, joins TITV host Akash to explain Salesforce's plans to charge customers when external AI agents access its platform—and why the move could be a major turning point for the enterprise software industry. Salesforce plans to require customers to register external AI agents and monitor their usage, even when they connect through independently built tools. Exact pricing is expected to be revealed in November. Bratto