First Block: Interview with Jamie Hall & Steve Hind, Co-Founders of Lorikeet

To learn more about how Notion is supporting startups, visit: https://ntn.so/firstblockapac Welcome to First Block, a Notion series where founders from the world’s leading companies share what it was like to navigate the many firsts of their startup journey and what they learned along the way. In this episode, Billie Moffatt sits down with Lorikeet co-founders Jamie Hall and Steve Hind in Sydney, Australia, to unpack how they built an AI customer support company in one of the market’s most competitive categories. They share how close observation of real support teams helped them find a diffe